About Us

M&I Cleaning & Waste Management Services was founded in Sydney in 2022 by Managing Director Mabz Ahmed with a simple idea: commercial cleaning should be reliable, accountable and easy to manage.

M&I was created in response to the problems businesses experience too often with cleaning providers: inconsistent service, poor communication and issues that aren't followed through. Our approach is different. We focus on dependable service, clear communication and accountability, including photos after each clean and a dedicated point of contact when something needs attention.

We work with businesses across Greater Sydney, with particular experience supporting dental and medical practices. For healthcare clients, M&I can also manage clinical waste and sharps collection under our NSW EPA licence, bringing cleaning and waste services together with one provider.

Based in Ryde and servicing Greater Sydney, we're building M&I around a straightforward promise: do the work properly, communicate clearly and take responsibility for the result.

Mabz was invited to speak on a panel at a hipages event about the tools and techniques the M&I team uses to understand and meet customer needs, and how that has supported our growth.